Jim Hills

Hills Machinery developed a partnership with Warranty Consulting Services (5) five years ago. This partnership has proven to be an extremely valuable resource. The professional and expert support WCS provides is second to none in our industry. We took a hard look at how much time, effort, and energy our people were spending throughout the warranty process. We concluded that WCS could do it for us more efficiently and effectively with a lot less mistakes. WCS has significantly improved our warranty recovery rate. Our partnership has provided our people with the opportunity to spend more time managing customer relationships. It also gave them more time to focus on core competencies and responsibilities. There’s no doubt, partnering with WCS will drive additional profit to your bottom line.