{"id":36460,"date":"2020-04-11T12:14:50","date_gmt":"2020-04-11T12:14:50","guid":{"rendered":"https:\/\/demo.divi-pixel.com\/agency\/?page_id=36460"},"modified":"2024-01-26T14:19:14","modified_gmt":"2024-01-26T14:19:14","slug":"about-us","status":"publish","type":"page","link":"https:\/\/warrantyconsultants.com\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.1&#8243; background_color=&#8221;rgba(12,16,40,0.5)&#8221; background_image=&#8221;https:\/\/warrantyconsultants.com\/wp-content\/uploads\/2023\/09\/warranty-hero-5.jpg&#8221; background_blend=&#8221;overlay&#8221; z_index=&#8221;0&#8243; custom_padding=&#8221;100px||100px||false|false&#8221; bottom_divider_height=&#8221;150px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; scroll_vertical_motion=&#8221;0|50|50|100|-1|0|1&#8243; scroll_fade_enable=&#8221;on&#8221; scroll_fade=&#8221;0|70|70|100|100%|100|0%&#8221; motion_trigger_start=&#8221;bottom&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;4vw&#8221; text_line_height=&#8221;1em&#8221; text_orientation=&#8221;center&#8221; text_font_size_tablet=&#8221;8vw&#8221; text_font_size_phone=&#8221;10vw&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>About Us<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.1&#8243; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#ffffff&#8221; text_font_size=&#8221;2vw&#8221; text_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;4vw&#8221; text_font_size_phone=&#8221;6vw&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; text_line_height_tablet=&#8221;&#8221; text_line_height_phone=&#8221;1.2em&#8221; text_line_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]In business for over 26 years, WCS delivers premier Warranty Management for dealers, streamlining processes and enhancing warranty recovery insights.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.22.1&#8243; background_color=&#8221;#ffffff&#8221; min_height=&#8221;791.8px&#8221; custom_padding=&#8221;200px||50px||false|false&#8221; custom_padding_tablet=&#8221;100px||300px||false|false&#8221; custom_padding_phone=&#8221;100px||100px||false|false&#8221; bottom_divider_color=&#8221;#ffffff&#8221; bottom_divider_height=&#8221;150px&#8221; 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divider_position=&#8221;bottom&#8221; divider_weight=&#8221;8px&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;40px&#8221; max_width=&#8221;40px&#8221; custom_margin=&#8221;||20px||false|false&#8221; animation_style=&#8221;zoom&#8221; animation_duration=&#8221;2000ms&#8221; animation_delay=&#8221;500ms&#8221; animation_intensity_zoom=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.22.1&#8243; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#0C1028&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.8em&#8221; max_width=&#8221;620px&#8221; custom_margin=&#8221;10px||||false|false&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;17px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>At WCS, we understand the intricacies of the dealership world. Drawing upon our deep-rooted experience, we offer an extensive suite of services designed to help your dealership either uphold or elevate your Manufacturer Dealer Standards with a focus on profitability.<\/p>\n<p>Key Features:<\/p>\n<ul>\n<li><strong>Unified Billing Tool:<\/strong> Streamline your processes with our detailed billing tool, making it effortless to monitor manufacturer credits across your Warranty Department.<\/li>\n<li><strong>Weekly Updates:<\/strong> Stay informed with our weekly PIP\/Campaign and Parts Return Reports, ensuring you never miss a detail.<\/li>\n<li><strong>Parts Return Notifications:<\/strong> Get timely alerts for Parts Return Requests, ensuring smooth operations and minimized downtime.<\/li>\n<li><strong>Profitability Insights:<\/strong> Dive deep into actionable insights tailored to boost your dealership&#8217;s profitability.<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; background_enable_image=&#8221;off&#8221; 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_builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;23px&#8221; box_shadow_blur=&#8221;71px&#8221; box_shadow_spread=&#8221;2px&#8221; box_shadow_color=&#8221;rgba(11,0,28,0.23)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Our History&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#0C1028&#8243; header_font_size=&#8221;25px&#8221; body_text_align=&#8221;center&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]Our company was founded in 1997 after our President Barbara Hall worked with Ford New Holland back in Northern California. After working and gaining experience in the Service and Parts Divisions, Barbara decided to eventually start Warranty Consulting Services and there created the \u201cremote Warranty Administrator\u201d. Many years later, the need for outsourcing finally took and bringing us into 2023, over 26 years later, the entire Hall family is working in warranty around the Greater Houston Area. The Hall family is rooted in strong family values both at home and with our WCS family. Our company\u2019s collective experience of over 150 years and our new and updated approach to warranty collections have allowed us to gain valuable industry expertise into what dealers within the heavy equipment industry need. We are a Warranty Management Solutions company here to bring dealers into new technology and processes empowering ALL the dealers we service.[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;25px|25px|25px|25px|false|false&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;23px&#8221; box_shadow_blur=&#8221;71px&#8221; box_shadow_spread=&#8221;2px&#8221; box_shadow_color=&#8221;rgba(11,0,28,0.23)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Our Vision and Mission&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#0C1028&#8243; header_font_size=&#8221;25px&#8221; body_text_align=&#8221;center&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;]Warranty Consulting Services Mission is to empower dealers with essential information, ensure prompt and fair warranty claim adjudication, maximize claim revenue, and remain dedicated to the continuous education and empowerment of our stakeholders.[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;services&#8221; _builder_version=&#8221;4.20.2&#8243; background_color=&#8221;#F4F4F4&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;bottom_left&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.1&#8243; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#0c1028&#8243; text_font_size=&#8221;2.5vw&#8221; text_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;center&#8221; text_font_size_tablet=&#8221;5vw&#8221; text_font_size_phone=&#8221;7vw&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Meet Our Team<\/p>\n<p>[\/et_pb_text][et_pb_divider divider_style=&#8221;dotted&#8221; divider_position=&#8221;bottom&#8221; divider_weight=&#8221;8px&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;40px&#8221; max_width=&#8221;40px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;zoom&#8221; animation_direction=&#8221;right&#8221; animation_duration=&#8221;2000ms&#8221; animation_intensity_zoom=&#8221;100%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.22.1&#8243; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#0C1028&#8243; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; max_width=&#8221;859px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;20px||||false|false&#8221; text_font_size_tablet=&#8221;&#8221; text_font_size_phone=&#8221;17px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>At WCS, we are proud to have a team of dedicated professionals who are passionate about what they do and committed to delivering exceptional results for our clients.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.22.1&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.22.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(43,135,218,0) 45%|#0c1028 98%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/warrantyconsultants.com\/wp-content\/uploads\/2023\/09\/IMG_8400-scaled.jpeg&#8221; custom_padding=&#8221;300px||25px||false|false&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;17px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(12,16,40,0.12)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Barbara Hall&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;|600|||||||&#8221; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>President<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.22.1&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(43,135,218,0) 45%|#0c1028 98%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/warrantyconsultants.com\/wp-content\/uploads\/2023\/09\/IMG_8389-2-scaled.jpeg&#8221; custom_padding=&#8221;300px||25px||false|false&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_vertical=&#8221;17px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(12,16,40,0.12)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Tim Hall&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;25px&#8221; body_font=&#8221;|600|||||||&#8221; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#FFFFFF&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span>Vice President<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.22.1&#8243; 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